faq

After you place your order, a member of our team will reach out to confirm your total and estimated delivery time. Once confirmed, your driver will contact you when they’re on the way and again when they arrive. Most deliveries arrive within 90 minutes or less, depending on your location and order volume. All deliveries are discreet, and payment is made in cash upon delivery. Delivery fees may apply based on distance.

After you place your order, a member of our team will reach out to confirm your total and estimated pickup time. Most pickup orders are ready within 15 minutes. When you’re about 5 minutes away, call or text us so we can have a driver meet you at the pickup location. We’ll make sure your order is ready and waiting when you arrive.

We stand behind our products and want every customer to be completely satisfied. If you’re not happy with your order, we’ll gladly swap it out to make things right. Just reach out to our team and we’ll take care of the exchange. Delivery fees may apply.

To get started, head to our website and fill out the New Patient Form on our homepage. Once you submit it, a member of our team will review your information and take care of the rest. After you’re approved, you’ll be all set to place your first order.